OSGA pride our services with providing a concierge security service to suite your needs.
We provide 5-Star concierge service. personnel to residential apartment buildings and hotels.
Having concierge staff at your building, you could have the roles of concierge and security combined into one, for less than what you would pay for simply concierge. Our guards are specialists in customer service and problem solving.
We understand the criticality of concierge services to your customers, so our staff are continually trained to the highest standard.
Our concierge staff undergo a comprehensive selection process including literacy and numeracy testing, computer skills, reference checking and probity clearance.
Core competencies include problem solving, analytical thinking, leadership and communication skills.
Ongoing training ensures the highest level of skills are maintained.
Our commitment to operational excellence extends to our investment in the development of technologies.
Innovations, such as our online compliance, training and reporting system have demonstrated our capacity to combine smart technology applications within our service operations, adding value and successfully reducing operational costs through more efficient and effective services.